Services
Areas where WTC helps our clients solve their problems include:
Strategic Technology Infrastructure Planning
- IT, networking, and telecommunication roadmaps
- Risk assessments
- Servers and storage
- Email and calendaring
- Virtualization
- Cloud computing
- LAN/WAN/MAN networks
- WiFi, cellular, and carrier-neutral DAS
- Physical technology infrastructure
- Contact centers
- Unified communications and telephony
- Video and CATV
- Technology management information systems
- Network security
- Disaster recovery
- RFP development and evaluation
- Technology procurement
- Contract negotiations and final design
- Implementation and program management
Rate and Funding
- Activity based cost analysis
- Facilities services cost studies
- IT services cost studies
- Funding strategies and rate development
- Metric-based comparisons and benchmarking
- Service catalog development
- Total cost of ownership modeling
- Timing of funds analysis
- Outsource feasibility studies
IT Assessment and Planning
- Governance
- Operations
- Services
- User Support
- Infrastructure
- Distributed and central IT review and alignment
- Structured service identification
- Benchmarking
- Organization and staffing
- Service overlap identification for potential cost reduction
- IT alignment with teaching and learning needs
- IT alignment with needs of researchers